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How MageCloud revitalised Speeds Healthcare’s digital platform for eCommerce success

Learn how we optimised our client’s Magento platform, driving significant revenue growth and enabling their expansion from a 4,000 sq.m site to a 40,000 sq.m facility in just a few years.

WEBSITE

speedsmedical.co.uk

INDUSTRY

Pharmaceutical Products

TEAM

Project Manager, Magento 2 Developer

TRAFFIC

10.2K Monthly Visits

KEY SERVICES & INTEGRATIONS

Magento 2

About the client.

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Speeds Healthcare is a leading provider of medicines management solutions for the UK’s independent healthcare sector.

With over 35 years of experience, they specialise in supplying products and offering on-site clinical pharmacy support through a nationwide network of specialist pharmacists. Their bespoke software helps clients ensure compliance with healthcare regulations and best practices.

Serving diverse sectors like mental health hospitals, addiction clinics, specialist schools, and more, Speeds Healthcare is dedicated to improving outcomes for patients, clients, and healthcare professionals.

Their central hub in Chester supports nationwide distribution.

The Challenge.

As the company grew, it became evident that they needed to enhance their online presence to serve their clients better and increase visibility.

However, the challenge was significant: their existing online platform, a Magento site developed by a previous provider, was slow, clunky, and suffered from regular downtime due to hosting and functionality issues. It was clear that they needed a reliable, stable, and more efficient solution to meet the increasing demands of their business.

Why the client chose us.

Speeds Healthcare Healthcare turned to MageCloud for help, initially attracted by their strong local presence in Chester. Peter, a representative of Speeds Healthcare Healthcare, recalls the initial stages of their partnership:

MageCloud provided a fantastic baseline assessment of our website and quickly fixed critical issues we were facing, even before formalizing the contract. This gave me the confidence to bring them on board as a long-term partner.

Peter Bradshawe

CHIEF OPERATING OFFICER, SPEEDS HEALTHCARE

One of the key reasons Speeds Healthcare chose our MageCloud team was our flexibility. As a smaller company then, Speeds Healthcare couldn’t commit to large development budgets. MageCloud’s approach of scaling up services based on need, rather than requiring a fixed number of hours monthly, allowed them to grow and sustainably enhance their platform.

Solution.

MageCloud quickly identified and addressed major stability and infrastructure challenges that Speeds Healthcare had been facing.

The first major upgrade was to Magento 2.4, which dramatically improved the stability and functionality of their platform.

MageCloud made things that were previously difficult, like creating custom pop-ups or displaying targeted offers to specific customers, simple and efficient.

MageCloud’s support didn’t stop with the upgrade; they introduced seamless integrations with both internal and external partners, improving order processing and customer interactions on the site. Their ongoing commitment ensured that the website remained reliable and continued to evolve alongside Speeds Healthcare’s business.

Results.

Thanks to MageCloud’s expertise, Speeds Healthcare now enjoys a robust, high-performing ecommerce platform that allows them to better serve their customers.

Peter highlights the difference:

Things that used to be incredibly hard for us, like making tailored offers or implementing simple functionalities, have become much easier. The platform now works for us, rather than against us.

Peter Bradshawe

CHIEF OPERATING OFFICER, SPEEDS HEALTHCARE

The improved website stability reduced downtime, while new functionalities streamlined operations. These changes have directly contributed to enhanced customer satisfaction and operational efficiency.

Why Speeds Healthcare recommends MageCloud

MageCloud’s combination of technical expertise, flexible support, and commitment to client satisfaction makes them a valuable partner for any business looking to grow its digital presence. Speeds Healthcare’s experience is a testament to the strong, lasting relationships MageCloud builds with its clients.