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Recently, we had the pleasure of visiting one of our incredible clients, Factra, and we’re thrilled to share a glimpse of that experience.
Content Manager, MageCloud
I already have my own ecommerce store!
Any expert advice to share?
Recently, we had the pleasure of visiting one of our incredible clients, Factra, and we’re thrilled to share a glimpse of that experience.
While virtual communication tools have their undeniable benefits, there’s something uniquely powerful about meeting someone in person—shaking hands, sharing a casual coffee, and taking a tour of their workplace. It’s in these moments that conversations flow more naturally, trust deepens, and ideas evolve in exciting ways.
That’s exactly why we decided to step away from the digital world for a while and start visiting our clients in person.
Our goal?
To rekindle those meaningful connections that are hard to replicate over a screen. And Factra was the perfect starting point.
And Factra was the perfect starting point.
Factra, based in Manchester, UK, is a true leader in the manufacturing and distribution of CBD products, e-liquids, and health supplements. They serve both B2B and direct-to-consumer markets, providing innovative, customer-centric solutions on a global scale.
Their commitment to quality and innovation is evident not only in their products but in how they approach every aspect of their business. In addition to their impressive operations, Factra runs Vapoholic, a popular website that showcases their own products as well as other brands in the same industry.
During our visit, we were able to witness first-hand the incredible work they’re doing.
Walking through their facility and seeing the production process up close gave us a whole new appreciation for their dedication to quality and innovation.
We discussed everything from new product developments to industry trends, and even some of the future plans they’re excited to roll out.
What really stood out to us during our time with Factra was the atmosphere—relaxed yet incredibly focused. After months, or even years, of communicating virtually, sitting down with their team for face-to-face conversations was not only refreshing but inspiring. We shared ideas, swapped stories, and explored new ways to collaborate even more effectively in the future.
The simple act of shaking hands, greeting each other with a “Hi,” and enjoying a relaxed coffee while discussing plans felt like a throwback to the old days of business—and a reminder that the human element still matters. It’s easy to get lost in the convenience of remote work, but moments like these reaffirm the value of in-person interactions.
Our visit to Factra was not only a successful meeting but also a reminder of why we’re committed to reintroducing in-person visits to our workflow. It’s about nurturing relationships, building trust, and gaining a better understanding of the businesses we work with. The insights we gained during our visit were invaluable, and we’re eager to implement them into our future projects.
We’re excited to continue visiting our clients and sharing those experiences with you. These moments are what fuel our passion for collaboration and innovation. After all, while the world may be more digital than ever, nothing beats the power of human connection.
In the coming months, we’ll be meeting more of our clients in person, learning more about their businesses, and continuing to strengthen the relationships that are the foundation of our success. Stay tuned for more updates and stories from our client visits!
Here’s to more handshakes, face-to-face conversations, and inspiring collaborations.
Thu, 24 Oct 2024, 9:00 - 17:00 BST
